Relations Humaines, Communication et Efficacité personnelle

· Dale Carnegie Course
·Réussir grâce aux compétences en Relations Humaines
· Entretenir des contacts et relations efficaces au sein d’une entreprise familiale
· Comment exprimer son opinion pour obtenir le résultat souhaité
· Vivre une vie intentionnelle
· Apprendre à tout mémoriser
· Prendre en mains son avenir avec confiance et assertivité
· Atelier de gestion du stress
· Vaincre le stress au travail
· Triompher du stress au travail
· Triompher de la négativité au travail par l’enthousiasme.
· Développer une attitude confiante et enthousiaste : Les clés du succès
· Se concentrer – Faire des progrès – Réussir sa vie

Groupes spéciaux :
· Prochaine génération (Jeunesse)
· Nouveau départ (adultes plus âgés)
· Leadership pour Etudiants

Sales (Management) & Customer Service

Sales Managers
· Fundamentals of Sales Leadership for the New Sales Manager
· How to Inspire, Motivate and Lead Sales Professionals

Service Client
· Service client de niveau international
· Transformer les transactions en relations durables
· How to Make and Sustain a Great First Impression

Sales Professionals
· Sales Advantage
· How to Cold Call and Build New Customers
· How to Deliver Sales Presentations That Win the Business
· Making Sales: How to Jump Start Your Selling Career
· How to turn Buying Objections into Selling Opportunities

Management / Leadership

Management
· Leadership pour Managers
· Successfully Managing People in Projects
· Communication Skills for Managers
· How to Instil a Sense of Urgency in Your Organisation
· How to Replace Conflict with Cooperation
· How to Run Meetings That Actually Accomplish Something
· How to Turn Difficult Employees into Productive Contributors

· Maximising Productive Time through Focus
· How to stop Wasting Time, Stay Focused, and Get Results

Coaching
· How to Coach Employees to Maximum Achievements
· How to Coach Employees to Peak Performance

Leadership
· The Leadership Advantage
· Developing the Confidence to Lead
· Developing the Leader in You
· How to Use Influence as a Leadership Tool
· Confident, Assertive in Charge: Developing the Attitudes of Leadership
· Step Up to Leadership
· Bringing Out the Leader in You
· How to Instil a Strong Work Ethic in Your Organisation
· How to Replace Workplace Negativity with Enthusiasm

Supervision
· Leadership Fundamentals for New Supervisors
· Successfully Leading People: A Cram Course for New Supervisors
· Successfully Managing People: A Cram Course for Supervisors

Executive
· Creating an Executive Image That Wins Friends and Influence People
· Executive Development
· Executive Coaching
· Executive Image

Teams

· High Performance Teams
· Leading High Performance Teams
· Employee Development
· Creating a Positive Work Environment and Enthusiastic People
· Creating a Can-Do Workplace

Organisational Development Services

· Organisational Needs Assessments
· INSIGHT- 360 Assessments
· Training Impact/RO Evaluation
· Organisational Culture Profiles
· Organisational Climate Systems
· Consulting Services
· Power in Diversity
· Train the Trainer

Presentations

· High Impact Presentations
· Presentations – Executive Coaching
· Public Speaking Mastery
· Successful Public Speaking